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Carnival's Pérez to engage with agents on new Facebook page

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Adolfo Pérez becomes latest senior cruise industry sales person to engage with agents on a dedicated Facebook page
Carnival Cruise Line's new trade support platform, 'Onboard with You,' houses travel agent initiatives and tools, with key components outlined in a dedicated section of GoCCL.com.

In conjunction, the line became the latest to introduce a Facebook page for agents hosted by a senior sales figure.

In Carnival's case, that's Adolfo Pérez, vp trade sales and marketing, whose page offers agents the opportunity to engage with him and his sales team, ask questions, learn about Carnival initiatives and receive sales leadership insight.

Pérez said the commission tier change announced this week is the first of many initiatives that will fall under the 'Onboard with You' umbrella.

The program defines Carnival's commitment to agents and includes a pledge to work with them and be accessible and engaged, to help them grow new and repeat customer business, to recognize innovative agents and to seek agent feedback.

'Onboard with You' also highlights the sales leadership team; Carnival said its business development managers have been with the line an average of 16 years and are committed to helping agents increase their business.

Plus, the program features programs offered to drive business growth and success. New elements will be introduced on an ongoing basis.