Repairs completed, MSC Opera remains in Venice (**updated**)

June 4 update covers completion of repairs and additional customer care measures.

Welding works to repair damage to the hull of MSC Opera were completed Tuesday as the investigation continued into what caused the ship to lose control and ram into a Uniworld riveboat and scrape the pier in Venice Sunday morning.

MSC Cruises said a port state control inspection was under way following the repairs.

Venice departure by Friday, Bari on Saturday

The ship is currently scheduled to leave Venice by Friday and to call at Bari on Saturday. From there on, MSC Opera is expected to sail as planned.

Refund and future booking incentive

As a result, the current cruise and the beginning of the next one were canceled, with passengers to be reimbursed for the full cost of their ticket and any pre-paid services. In addition, MSC Cruises is offering a 50% discount on a future cruise before the end of 2020.

MSC Opera will remain available to those wishing to stay on board while the ship remains in Venice and through the end of their scheduled cruise. All services and entertainment continue to operate. In addition, free regular shuttle boat service to and from Piazza San Marco is available, along with free boat transfers to the islands of Murano and Burano, Jesolo Beach and Noventa Designer Outlet shopping mall.

Drinks (with measl) on the house

As well, during meal times, alcoholic and nonalcoholic drinks are on the house.

For passengers who opt to return home, MSC Cruises will cover the cost of transportation and provide assistance.

 

Posted 03 June 2019

© Copyright 2019 Seatrade UBM (UK) Ltd. Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Seatrade UBM (UK) Ltd.

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor Seatrade Cruise Review