The expedition cruise operator already uses Resco's central reservations and customer relationship management systems, as well as the Resco Web API to handle online bookings.
'Since 2013 we have been impeccably served by the inherent functionality of Resco's technology itself, as well as by the company's commitment to excellence in personalised project management and technical support,' said Michel van Gessel, CEO of Oceanwide Expeditions. 'Integrating Resco's on-board management components is the logical next step, and we're looking forward to continuing a successful partnership in this expanded capacity.'
'By broadening our partnership with Oceanwide Expeditions to include on-board management solutions, we'll be able to provide 360-degree customer insights across each facet of the Resco platform,' Resco managing director Peter Winqvist said.
Oceanwide Expeditions' fleet of five–counting 2019 newbuild Hondius–joins more than 140 ocean cruise ships operating Resco's PMS and POS systems for seamless management of embarkation, on-board sales, excursions and more.