RCL taps new chief human resources officer

Laura Miller will report directly to chairman and CEO Richard Fain Laura Miller will report directly to chairman and CEO Richard Fain

Royal Caribbean Cruises Ltd. hired a veteran of companies including ADT Corp., Coca-Cola and Raytheon as SVP and chief human resources officer. Laura Miller succeeds Paul Parker, who left in October.

Miller brings more than 25 years of experience implementing human resources strategies for leading companies. For the past four years she has been SVP and chief human resources officer at ADT Corp., a provider of electronic security services based in Boca Raton, Florida, where she was responsible for leading all HR functions for the $3.6bn company with approximately 17,000 employees in more than 200 locations.

Prior to that, Miller was the chief human resources officer for Coca-Cola Refreshments, a $20bn subsidiary of the Coca-Cola Co., where she led a team of more than 650 HR professionals responsible for supporting 70,000 employees in over 600 locations.

At RCL Miller will report directly to Richard Fain, chairman and CEO.

'At Royal Caribbean, we know it takes all 67,000 of our employees working together to surprise and delight almost 6 million guests each year,' Fain said. 'Laura understands the importance of teamwork, and her background and skills are ideally suited for the role of leading and managing our HR organization as we strive to identify, hire, develop, motivate and retain the best employees, both shipboard and shoreside, responsible for providing our guests with extraordinary vacations.'

RCL has 61,000 shipboard employees and 6,000 full-time and 100 part-time employees in shoreside operations.

Posted 02 January 2018

© Copyright 2018 Seatrade UBM (UK) Ltd. Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of Seatrade UBM (UK) Ltd.

Anne Kalosh

US editor of Seatrade Cruise Review and Seatrade Cruise News


Cruise Med logo  

Hidden gems - what does it take to make a destination?

As demand for cruising soars, destination overcrowding has become an issue that the industry needs to overcome to sustain growth.

Join us at Seatrade Cruise Med as our panel of speakers examine what it takes to create a new destination worthy of cruise line calls.

Find out more >



Cruise Med logo  

Conference programme announced for Seatrade Cruise Med 2018

From ship-build and repair to luxury cruise yachts; enhancing on-board experience to mitigating our carbon foot-print; the conference programme at this year’s Seatrade Cruise Med is one of our best yet.

Learn, be inspired and gain actionable insight – discover a learning experience like no other at Seatrade Cruise Med.

View conference programme >