Resco already manages systems on board the ship with PMS, POS and other related systems.
'The team at Resco provides us with excellent support, project management and innovation,' a Semester at Sea spokesperson said. 'We have been impressed by the capabilities and flexibility of the Resco CRM and reservation suite and we look forward to integrating these systems into our unique requirements and workflow.'
The Resco systems provide a 360-degree customer profile and central concept of integration, offering central reservations, cruise CRM, loyalty and on-board PMS and POS in one.
World Odyssey is the sixth ship in Semester at Sea’s 51-year history. It serves as a traveling home and campus that carries approximately 600 undergraduate students to the farthest reaches of the globe every semester.
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