Shanghai Port GM urges cruise consumer protection legislation

Xu Juehui wants additional cruise safety-related items added to the Maritime Traffic Safety Law of the People's Republic of China Xu Juehui wants additional cruise safety-related items added to the Maritime Traffic Safety Law of the People's Republic of China

Xu Juehui, general manager of Shanghai Port International Cruise Terminal Development Co., Ltd, is calling for legislation at the National People's Congress and the Chinese Political Consultative Conference to protect the rights of cruise passengers.

Incidents and accidents have increased during the past 10 years of cruising's development in China.

Suspicious deaths, missing passengers

During the period from 2015 to July 2018, on ships sailing from Shanghai—China's busiest port—19 suspicious deaths and two missing passengers were reported, according to Xu. Most of the incidents happened during the cruise when it was not easy to preserve evidence for further investigation. 

Stranded tour groups

During the same period, there were 23 cases of tourist groups being stranded in the port due to issues like ticket disputes and bad weather. 

Xu submitted her proposal for additional cruise safety-related items into the Maritime Traffic Safety Law of the People's Republic of China in an effort to promote the healthy development of the cruise industry.

Shanghai Port International Cruise Terminal Development Co Ltd, a wholly-owned subsidiary of Shanghai International Port Group, is developing itself from a cruise port operator into an integrated cruise industry service provider. 

Currently, the company owns and invests in eight entities involved in duty-free sales, cruise tourism, terminal leasing and other businesses.

Posted 09 March 2019

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Katherine Si

China Correspondent

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