Carnival Cruise Line's new upgrade program lets travel agents be the heroes with their clients.

Royal Caribbean International has decided to pay travel agents full commission when their clients redeem a future cruise certificate.

UK-based Traveltek Group appointed cruise industry veteran Francis Riley to lead its ambitious expansion strategy in the Americas.

Victory Cruise Lines added executive firepower with the appointment of a small ship/adventure cruising veteran as president and CEO.

Hurtigruten promoted Beth Mercier to director, national accounts, for the Americas, based in the Seattle office. Most recently she was director of US explorer sales.

Genting Cruise Line threw a mega party at sea on board World Dream last weekend to recognize the significant efforts of some 300 trade partners to the cruise group’s ‘outstanding growth during an year of many milestones’.

The Singapore Tourism Board and Cruise Lines International Association announced a new three-year partnership aimed at boosting the increasingly vibrant cruise industry in Singapore and Southeast Asia.

Influential 30-year travel agent advocate Scott Koepf joined Cruise Planners in the newly created role of VP strategic development.

Whether the cruise industry is doing enough to attract the consumer of tomorrow is a question often posed. A seasoned panel of cruise industry veterans at this year's Seatrade Cruise Global aims to explore ways the industry is hard at work on indentifying what future cruisers will expect and tangible ways it is working to attract non-cruisers to take a vacation at sea.

Holland America Line’s new trade promise, 'Committed to Your Success,' pledges comprehensive support to travel partners and an exceptional cruise for clients. The sales department will work to uphold the promise under the guidance of the team led by VP Eva Jenner.

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