Windstar Cruises' new 'All-In Package' provides unlimited Wi-Fi, laundry service, hotel and beverage gratuities and the top shelf Captain’s Exclusive Beverage Package featuring all wines by the glass, all beer selections, all mini-bar beverages and a broad assortment of cocktails — for $89 per day.
Technology is transforming guest services on board cruise ships, while the power of social media is helping lines monitor and improve guest satisfaction.
High-end expedition cruises are taking passengers to locations typically not open to sailing before. But, as part of the service, they still must provide coverage in remote locations as passengers expect to share their experiences on mobile devices in real time.
Four O3b medium Earth orbit (MEO) satellites were successfully launched by Arianespace at the Guiana Space Center in Kourou, French Guiana, on Thursday, SES Networks reported. This means enhanced global coverage to improve Wi-Fi service for customers including four leading cruise lines.
Princess Cruises continues the rollout of MedallionNet, its speedy, dependable broadband Wi-Fi service.
Emerging from an almost four-week dry dock in Bremerhaven, Crystal Serenity is ready to welcome travelers after its most extensive refurbishment ever.
Though Asian-sourced cruise numbers hit another record in 2017, topping 4m, China—accounting for 59% of all Asian passengers, or 2.4m—experienced a slower growth rate due to regulatory issues and some reductions in ship deployment.
Carnival Cruise Line is going to transform and rename a third Destiny-class ship when Carnival Victory becomes Carnival Radiance in 2020. This $200m refit represents the final phase of what Carnival tallies as a whopping $2bn fleet enhancement—the largest and most extensive in cruising—of more than 20 vessels since 2011.