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Tours expert Mico Cascais retires from Carnival

Mico Cascais moderates an FCCA workshop Mico Cascais moderates an FCCA workshop (Photo: Anne Kalosh)

Mico Cascais retired from Carnival Cruise Line in January after a decades-long career there, most recently as vp tour operations. He had also chaired the Florida-Caribbean Cruise Association's Shore Excursions Committee.

Renata Ribeiro, svp guest commerce, and the shore excursion team are currently managing the responsibilities previously held by Cascais.

'We thank Mico for all the great work he did over the past many years to create unique and memorable shore excursion programs for millions of guests and for his many contributions to our company throughout his career,' Carnival president Christine Duffy said.

Cascais was a proponent of innovation and guide training.

'Mico was such a support over the years, working to make the industry better, and it was a pleasure working with him. He was an icon and will be missed, said Beth Kelly Hatt, president, Aquila Center for Cruise Excellence. 'I hope we see him involved in the industry again in the near future.'

Cascais was instrumental in Aquila launching the Center for Cruise Excellence in 2007 and had supported the training all along as he saw it making a difference, Kelly Hatt added.

Cascais started at sea as a junior purser in 1984 and worked his way up to hotel manager. He left to pursue a career on land and served as a hotel manager at Renaissance Cruises before returning to Carnival in operations shoreside in 1997. He led the tour operations team for 20 years.

At the FCCA Cascais played a 'crucial' role, according to FCCA president Michele Paige. 'Through his immense knowledge, unwavering friendliness and untestable patience, he always could dissect any issue, reach a mutually beneficial resolution and develop understanding and relationships,' she said.

The association plans to name its new shore excursions committee chairman on Friday.

Posted 15 February 2017

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Anne Kalosh

US editor of Seatrade Cruise Review and Seatrade Cruise News

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