Seatrade Cruise News is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Princess, Carnival extend Australia/NZ operating pause

CRUISE Majestic Princess in Sydney.jpg
Majestic Princess during a previous cruise from Sydney
Princess Cruises extended its operating pause in Australia and New Zealand through Dec. 12, and Carnival Cruise Line did the same through Dec. 2.

Carnival Spirit and Carnival Splendor

Carnival Spirit and Carnival Splendor are impacted. The line said it is notifying customers and travel partners to offer flexible travel options.

Princess automatic 125% credit for those who've paid in full

As for Princess, passengers who have paid in full will automatically receive a refundable 125% future cruise credit.

For those who have not paid in full, Princess will double the deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through May 1, 2022. The matching bonus FCC is nonrefundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a  minimum value of $100 per person.

Or a full refund

Alternatively, Princess customers can forfeit the bonus FCC offer and request a refund for all money paid on their booking via this online form. Travelers have until Sept. 30, 2020, to elect a refund, or they will automatically receive the FCC offer.

Princess is protecting travel advisor commissions on bookings for canceled cruises that were paid in full.