ATPI launches new crew change travel booking system, CrewHub

Designed to reimagine group travel, ATPI Group’s new CrewHub is capable of booking multiple travellers from any airport in the world to a single location, reducing booking time to one minute per traveller.

The technology is currently in testing with full availability for marine customers coming in early 2025. 

‘CrewHub is a unique solution that allows all sectors to go online, self-serve and bring huge time efficiencies to their travel programme,’ said Jenny Thornton, director of technology solutions at ATPI. 

‘Booking crew and group travel has been reserved for experienced consultants to handle offline for years, due to the complexities of coordinating multiple itineraries, preferences and logistical requirements across various providers and platforms… But not anymore. At ATPI, we are committed to continuous innovation that streamlines the entire booking process and redefines industry standards. CrewHub, does exactly that. It’s the first of its kind in the TMC space, and bringing such a dynamic tool to the market will bring efficiencies to all of our customers.’

Comprising over 100 offices worldwide, the ATPI Group is a global leader in travel management and has over 100 years’ experience in complex travel logistics and solutions. The company initially developed CrewHub as a solution for its marine and energy customers but extended its functionality to cater for all types of crew and groups on realising its broader potential.  

Crews of any size

The self-service platform gives travel organisers the autonomy to easily book complex group travel themselves, with a dedicated support team on hand to assist whenever needed. 

The technology enables unlimited crew members from different airports or routes to be within a single booking when having a shared arrival or departure location.

Transforming a complex process 

Crew and group travel has traditionally been a cumbersome and time-consuming process, often requiring hours to complete a crew change or group booking, from the initial email sent to ATPI to the final distribution of eTickets. 

Designed with operational efficiency and cost saving in mind, CrewHub allows users to easily filter flights to meet their unique requirements, cutting booking time to approximately one minute per crew member (based on 11 travellers from across the world to one location), which is a reduction of up to 60%. 

A few simple steps

With CrewHub a travel organiser, crew co-ordinator or captain can book travel for a crew rotation in a few simple steps. Selecting names, dates, and arrival and departure locations, routes and fares, they can move multiple travellers between any airport or port globally in one transaction with ease. And with an upcoming development, if they need to cancel or amend the booking, they can make changes on CrewHub without needing to call an agent.

All CrewHub bookings and itineraries are reviewed and validated by an ATPI agent, giving travel bookers reassurance that all details are accurate and compliant with their travel requirements.

Additionally, ATPI CrewHub has the functionality to provide users with special fares and booking options tailored specifically to their sectors and business – such as remote locations, flexible scheduling, and specialised requirements.

CrewHub in action. (PHOTO: ATPI)