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CLIA Australasia about to welcome its 370th Cruise Master

Cruise Lines International Association Australasia is preparing to welcome 50 new Cruise Masters following a week-long intensive training course aboard Princess Cruises’ Ruby Princess.

Helen Hutcheon, Australasia correspondent

November 12, 2019

1 Min Read
Credit: Seatrade Cruise News

The 50 will graduate from Ambassador status to Cruise Master after they complete a work-based assignment, taking the number of Cruise Masters in Australia and New Zealand from 320 to 370.

Robyn Sinfield, who co-owns Tasmania’s Home Travel Company with her husband, Murray, was a guest speaker who took part in CLIA Australasia’s first Masters Conference.

Developing sales skills

CLIA Head of International Training & Development Peter Kollar said the conference had allowed the agents to further develop their sales skills while also experiencing a CLIA cruise line member vessel first-hand.

‘The Masters Conference gives agents the practical insight and motivation they need to advance their careers and stay at the top of the game,’ Kollar said. ‘It teaches them how to position themselves and their businesses so that they are distinct from their rivals.’

The conference was once again overseen by US-based sales guru and motivator Scott Koepf who has run every annual Masters Conference since the first in 1999.

The cruise ship has not yet been announced for the 2020 annual Masters Conference.

About the Author

Helen Hutcheon

Australasia correspondent

Helen Hutcheon did her cadetship on a shipping magazine and worked in P&O’s Sydney office for seven years as a public relations journalist.

For 19 years she was deputy editor of Travel Week, which was Australia’s leading trade newspaper that covered major local and international industry events.

In 2008 the late legendary Rama Rebbapragada presented her with an award from Royal Caribbean Cruises Ltd ‘in recognition of her outstanding contribution to the cruising industry.’

In 2010 she won the Neil Frazer Award for ‘outstanding contribution to the cruise industry,’ elevating her to CLIA Australasia’s hall of fame.

She has been the Australasia correspondent for Seatrade Cruise Review since 1997 and for Seatrade Insider (now Seatrade Cruise News) since its launch in 2000.

 

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