Norwegian institutes stricter cancellation policy
Under a new Norwegian Cruise Line policy, cancellation penalties go into effect earlier and are steeper. The terms apply to new bookings for Jan. 1 and beyond.
December 16, 2015
For cruises of up to six days, passengers lose their deposit if they cancel later than 75 days before sailing, instead of 60 days now. The deposit is $50 per person for one sailing day and $100 per person for two- to six-day cruises.
The penalty goes up to 50% of the fare for cancellations 56 to 30 days prior to sailing, then 75% at 29 to 16 days out. Canceling within 15 days of the cruise departure incurs a 100% penalty.
For sailings of seven days or longer, the new cancellation penalty starts inside 90 days prior to sailing, instead of 75 days now. And instead of just forfeiting their deposit ($250 per person for seven- to nine-day cruises and $400 per person for 10 days or longer), the penalty starts at 25% of the fare.
It goes up to 50% for cancellations 75 to 61 days prior to departure, and to 75% within 60 to 31 days. Canceling 30 or fewer days before the cruise has a 100% penalty.
Travelers who book The Haven or suites incur penalties for canceling starting at 120 days prior to sailing.