Azamara Cruises touts RezA features for travel advisors

'We never stop looking for ways to better support our travel advisors, and are confident that this update reflects their feedback and this commitment,' said Michelle Lardizabal, Azamara Cruises’ chief sales officer.

Intuitive design

'Once educated on RezA, advisors tell us how much they love the platform’s intuitive design to quickly make a booking and how easy it is to use. It’s saving our advisors a phone call and improving the way they interact with their clients, which is exactly what they’ve asked for,' she continued.

The name RezA was chosen through the 'Name It to Win It' contest, where travel advisors were invited to suggest names for the upgraded platform. The contest garnered over 500 entries, leading to eight finalists. RezAmara, later shortened to RezA, was selected as the winner.

Key features

Key features include the ability to send payment links to clients, expedited commission payments via a 'pay in full' option, and advisor recognition at the booking level. Additional tools facilitate group bookings, automate payment reminders and allow for easy duplication of reservations for clients traveling together.

Advisors can access the new system through Azamara’s dedicated travel advisor portal, Connect.Azamara.com. The line is offering webinars and training sessions.

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