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Azamara to implement Versonix Seaware in 2023

Azamara selected Versonix Seaware to maximize efficiency through sales, marketing and revenue yield management capabilities.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

May 19, 2022

1 Min Read
Credit: Seatrade Cruise News

The launch is scheduled for the beginning of 2023.

'We are very pleased to officially partner with Versonix Seaware to provide a more seamless customer experience for our travel partners when booking with Azamara,' cruise line President Carol Cabezas said. 'We’re focused on creating a smooth transition for travel advisors and guests to our new Seaware reservations platform.'

Seamless integration

Versonix Seaware has powered reservations for more than 20m passengers and 100 ships around the world each year. The reservation platform provides a customer centric and revenue management driven solution to achieve consistent results. It serves as a common point for all distribution channels including OTA, GDS, B2B, B2C and contact center, with seamless integration.

'Versonix Seaware will be arming Azamara to deliver world class service to travel agents and guests, while providing a seamless and hassle-free reservations booking experience,' said Yuri Polissky, chief operating officer, Versonix. 'In addition, Versonix Seaware will enable Azamara to enhance its destination immersion experiences even further.'

Travel advisor training

In advance of the system going live, travel advisors currently enrolled with Azamara will receive training, along with their personal log-in details.

Read more about:

Azamaratravel advisors

About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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