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Book a ride on BOLT, see all menus and more with Carnival's expanded Hub app

Carnival Cruise Line expanded the functionality of its Hub app to include enhanced food and beverage features, spa and shore excursion booking capabilities, virtual queuing and updated health and safety information.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

June 28, 2021

1 Min Read
Credit: Seatrade Cruise News

The app — which has more than 8m downloads and has a 4.6+ rating in the Apple App Store and Google Play Store — is leading Carnival’s efforts to provide a more contactless and convenient shipboard environment once cruises resume.

'The updates we are announcing today will build upon the convenient features that have made the Hub app the most popular app in cruising, and further enhance our guest experience on board,' said Ron Dillehay, Carnival’s VP guest marketing & technology.

Expanded food delivery, additional F&B capabilities

Building on pizza and beer delivery, the food ordering feature will be expanded to include the delivery of a variety of food and beverage offerings anywhere on board. Menus for all dining and beverage offerings will be available in a digital form using QR codes. The app will also include dining check-in functionality for additional venues besides the existing Your Time Dining.

Virtual reservations and queuing

Cruisers will soon be able to reserve seats virtually for various venues on board and be alerted when it is time to arrive for their function. Additionally, they will be able to check in to virtual queues for select locations such as guest services and be alerted when their place in line is ready. 

Plus, the app can be used to reserve tickets for BOLT, the first roller-coaster at sea debuting on Mardi Gras July 31 from Port Canaveral.

New safety content

Passengers will be able to check in for their cruise via the Hub app with the ability to submit necessary health information, including a health questionnaire and other time-saving steps prior to departure. Plus, there will be new safety content, including notifications to help complete muster check-in.

Further capabilities will be rolled out in the coming months.

 

Read more about:

shore excursions

About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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