The app — which has more than 8m downloads and has a 4.6+ rating in the Apple App Store and Google Play Store — is leading Carnival’s efforts to provide a more contactless and convenient shipboard environment once cruises resume.
'The updates we are announcing today will build upon the convenient features that have made the Hub app the most popular app in cruising, and further enhance our guest experience on board,' said Ron Dillehay, Carnival’s VP guest marketing & technology.
Expanded food delivery, additional F&B capabilities
Building on pizza and beer delivery, the food ordering feature will be expanded to include the delivery of a variety of food and beverage offerings anywhere on board. Menus for all dining and beverage offerings will be available in a digital form using QR codes. The app will also include dining check-in functionality for additional venues besides the existing Your Time Dining.
Virtual reservations and queuing
Cruisers will soon be able to reserve seats virtually for various venues on board and be alerted when it is time to arrive for their function. Additionally, they will be able to check in to virtual queues for select locations such as guest services and be alerted when their place in line is ready.
Plus, the app can be used to reserve tickets for BOLT, the first roller-coaster at sea debuting on Mardi Gras July 31 from Port Canaveral.
New safety content
Passengers will be able to check in for their cruise via the Hub app with the ability to submit necessary health information, including a health questionnaire and other time-saving steps prior to departure. Plus, there will be new safety content, including notifications to help complete muster check-in.
Further capabilities will be rolled out in the coming months.