Celestyal said this will provide advanced revenue management performance, a powerful pricing and business policy engine, a robust customer loyalty program and, most importantly, the ability to offer advanced CRM functionality for both consumers and travel planners.
Added functionality for travel advisors
It also will offer increased capabilities for travel planners to provide clients with a greater variety of pre- and post- cruise packages, shore excursions and on-board experiences.
'After carefully reviewing and testing all of the leading cruise reservation systems on the market, Versonix Seaware clearly became our top choice as it provides Celestyal with the greatest flexibility and enables us to enhance the support for travel agent partners in selling our cruises with enhanced CRM capability and guest loyalty program,' Celeystal Chief Commercial Officer Leslie Peden said.
Seaware Business Rules engine
'Since Versonix has many cruise clients around the world, Celestyal Cruises is able to tap into a vast number of features and capabilities Versonix has developed over the years, including the unique Seaware Business Rules engine to accommodate almost instantly ever-changing business requirements and market conditions,' said Yuri Polissky, chief operating officer of Versonix.