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Pimloc's Secure Redact guards privacy in cruise ship surveillancePimloc's Secure Redact guards privacy in cruise ship surveillance

CCOM Global Technologies' application is the cruise industry's first use of this video redaction AI software.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

January 14, 2025

3 Min Read
The faces of passengers on deck are marked for redaction as orange boxes in this CCOM Global Technologies testPHOTO: PIMLOC

CCOM Global Technologies, experts in managing video surveillance on cruise ships, are using Pimloc’s Secure Redact to ensure the privacy of uninvolved individuals when disclosing footage to third parties or in response to subpoenas.

Well-established solution

Secure Redact is a leading automated video redaction AI software solution. This is the first-use case in the cruise industry of a platform that's well-established across such sectors as retail, transportation, security, law enforcement and healthcare.

The security challenges on cruise ships carrying thousands of people are huge, and Secure Redact has proven to be highly effective in maintaining passenger privacy during video surveillance.

200 times faster than traditional video editing

Secure Redact automatically blurs personal and sensitive data in captured and live security videos. This enables organizations such as CCOM Global Technologies to quickly and responsibly handle footage from CCTV by protecting and redacting personal data, such as faces, and automatically redacting and anonymizing the information, 200 times faster than traditional video editing services.

Pimloc's AI solutions are trained to perform on real-world security footage to automatically protect personal data in images and video. The technology can be deployed selectively, so it can remove some or all faces or other identifying information. As a result, video clips that have been selectively anonymized with Secure Redact can be supplied externally, while staying compliant with data privacy laws and regulations.

Security and privacy are key

'When we are looking at security challenges, we have thousands of people that we need to keep safe and secure, maintaining their well-being,' said Daniel Ginat, director of technology at CCOM Global Technologies. 'It's a small town, or a Vegas scale of hotel, with hundreds and hundreds of CCTV cameras. Privacy, as well as security, is key, and Secure Redact helps us to deal with security issues for our clients, while effectively keeping bystanders and other innocents out of the picture.'

After comparing other solutions, CCOM Global Technologies said it chose Pimloc’s Secure Redact because of its advanced features and fair pricing. Communication was also key.

'From the start, we felt like the team at Pimloc was very knowledgeable of the system,' Ginat said. 'They could show us exactly all of the features and how to use them. This level of expertise, combined with the platform's capabilities, made Secure Redact the clear choice for us to partner with.'

Cruise lines or ships using CCOM were not available to Seatrade Cruise News.

How it works

Secure Redact automatically processes and ingests any uploaded video from CCOM Global Technologies’ CCTV footage onboard ship before reformatting it and running machine learning algorithms over each frame to detect all faces. These detections are then marked for redaction as orange boxes on the video, and are only viewable by CCOM operatives, who review the results, before Secure Redact creates the final redacted video for download by blurring all the detected personal data, ready for export and delivery to their cruise line client.

'We’re delighted to be helping CCOM Global Technologies to maintain privacy during cruise ship video surveillance,' Pimloc CEO Simon Randall said. 'Secure Redact meets international data privacy compliance requirements when dealing with personal data in images and video files, and it is the fastest solution on the market. We’re enabling cruise liners to supply video clips externally as needed — to employees, customers or even corporate insurance companies, law enforcement and lawyers — all while staying compliant with data privacy laws and regulations.'

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About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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