Seatrade Cruise News is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

5c5f259bec268fcb3cd43a1a1281e9ee_XL
Anthem of the Seas - captain followed new storm avoidance policy and turned the ship around

Anthem is returning to Bayonne early to avoid another storm (**updated**)

Tuesday update: The US Centers for Disease Control and Prevention confirmed an outbreak of gastrointestinal illness on board with 125 of 4,061 passengers (3.08%) and 16 of 1,592 crew (1.01%) reporting symptoms. Heightened cleaning protocols on board and in the terminal were under way. Anthem of the Seas is returning early to Cape Liberty Cruise Port in Bayonne, New Jersey, after another severe storm was forecast off Cape Hatteras. The ship will miss calls at Barbados and St. Kitts and will arrive in Bayonne on Wednesday.

The decision came three weeks after Anthem encountered hurricane-force winds during a storm-tossed 18 hours off Cape Hatteras Feb. 7-8. At least two passengers have filed lawsuits in connection with that incident, alleging the company endangered lives by sailing into a known storm.

Royal Caribbean said four people sustained minor injuries, and the ship cut that cruise short. The company subsequently strengthened its storm avoidance policy, and added resources at Miami headquarters to provide additional guidance to its captains.

This time, Royal Caribbean tweeted that Anthem's captain followed the company's new storm avoidance policy and consulted with experts. The decision to turn around was to 'provide guests a comfortable journey back home.'

In a statement, the company said: 'On a recent sailing, Anthem of the Seas experienced bad weather that was much worse than forecast; therefore, we want to be extra cautious about our guests' safety and comfort when it comes to weather in the area. That is why we have decided to head back to Cape Liberty immediately so that we can stay a safe distance from the storm.'

Royal Caribbean is providing each passenger with on-board credit in the amount of two days of the cruise fare paid for the Feb. 21 sailing. This is being applied directly to shipboard accounts and can be used for any on-board purchase or service. Any unused balance will be refunded.

Furthermore, passengers are getting a future cruise certificate for 50% of the fare paid. This can be applied to a future cruise on any Royal Caribbean ship within the next year.

Meanwhile, Royal Caribbean said the fact that some passengers are experiencing norovirus symptoms did not impact the decision to return.

 

Hide comments
account-default-image

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish