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Peter Kollar and agents
Peter Kollar, front row, with participants in the 2019 CLIA Australasia Masters Conference aboard Ruby Princess

CLIA Australasia about to welcome its 370th Cruise Master

Cruise Lines International Association Australasia is preparing to welcome 50 new Cruise Masters following a week-long intensive training course aboard Princess Cruises’ Ruby Princess.

The 50 will graduate from Ambassador status to Cruise Master after they complete a work-based assignment, taking the number of Cruise Masters in Australia and New Zealand from 320 to 370.

Robyn Sinfield, who co-owns Tasmania’s Home Travel Company with her husband, Murray, was a guest speaker who took part in CLIA Australasia’s first Masters Conference.

Developing sales skills

CLIA Head of International Training & Development Peter Kollar said the conference had allowed the agents to further develop their sales skills while also experiencing a CLIA cruise line member vessel first-hand.

‘The Masters Conference gives agents the practical insight and motivation they need to advance their careers and stay at the top of the game,’ Kollar said. ‘It teaches them how to position themselves and their businesses so that they are distinct from their rivals.’

The conference was once again overseen by US-based sales guru and motivator Scott Koepf who has run every annual Masters Conference since the first in 1999.

The cruise ship has not yet been announced for the 2020 annual Masters Conference.