Membership development and education
Robyn de Wit, the new membership development manager who has more than 20 years’ experience in the travel industry and training sector, will be responsible for increasing numbers and maintaining support for existing members.
Instructional Design & Development Manager Joanne Nichols will take a leading role in developing new educational opportunities for travel agent members.
Nichols, who was most recently senior e-learning developer and instructional designer at construction giant Lendlease, will introduce new technology to CLIA’s extensive Learning Academy.
‘Robyn and Joanne both bring specialised knowledge and experience to their roles, giving CLIA the ability to better cater to its membership and introduce new services,’ Katz said.