Harmer will continue to oversee the advancement of CLIA within the UK and Ireland whilst taking on responsibility for the expansion of CLIA events across Europe and building a European travel agent community. The heart of that will be training and professional development.
'We want to share the great wealth of resources and information that we have in the UK with our European colleagues as we know that with the right support and resources, we can help grow an agent’s business,' Harmer said.
'Andy has a track record of achievements including the creation of the largest cruise travel agent event in Europe, the CLIA Conference, which each year attracts record numbers,' said Cindy D’Aoust, CLIA's acting ceo.
She added Harmer is passionate about the industry and has increased the number of agents who are experts in selling cruises.
