The company reported the electrical power supply and all essential services were restored 'after a few hours.' However, the problem delayed yesterday evening’s departure and the ship remains in port.
The cause of the technical problem is still under investigation and specialized technicians are on site, Costa said.
Passengers have been offered complimentary shore activities today in Valencia and the line’s care team is providing assistance on the ground.
The company has planned return charter flights to Rome and Genoa on Tuesday for those passengers scheduled to disembark and end their cruise in Italy.
Costa is also extending a refund of 50% of the ticket price and a credit of €100 per person toward expenses incurred on board, in addition to the free Valencia tours.
In a statement Monday afternoon, Costa said it is working to find alternative options for passengers scheduled to join the vessel in Civitavecchia May 20. The line said a solution was expected to be fixed and communicated over the next hours.
The 92,600gt Costa Deliziosa was delivered in 2010.