Cruise Baltic rolled out the new programme this week at CLIA’s cruise3sixty event, targeted mainly at travel agents.
The course provides agents worldwide with the necessary knowledge and tools to increase their sales of Baltic cruises.
At the same time, they will be able to provide their clients with comprehensive product information, combining details of the Baltic destinations and attractions, together with recommended hotel and airline services.
The programme includes sales materials and quick facts on attractions and shore excursions for each destination.
Upon completing the course online via the Internet, travel agents will receive a personalized diploma, certifying them as a Baltic Cruise expert.
To celebrate the launch, Cruise Baltic is giving away an iPad mini to one of the first 50 travel agents to register and complete the course. The winner will be drawn on June 1, 2015.
‘By providing travel agents’ training, Cruise Baltic strives continuously to support cruise lines with ships positioned in the Baltic Sea,’ said director of Cruise Baltic, Claus Bødker.
The five comprehensive modules of training including: Cruise Baltic Countries, Baltic Destinations, Unique Selling Points, Baltic Highlights and Products (details on hotel and airline partners: Scandic and SAS).