As svp marketing, Miller introduced the 'Cruise Like a Norwegian' rebranding in October 2011. The integrated campaign included on-board elements, social and digital media, and a return to television advertising for the first time since 2008.
Plus, the rebranding signaled the start of the company's use of 'Norwegian' as its preferred short name, rather than 'NCL.' (Former ceo Kevin Sheehan explained market research showed people didn't know what 'NCL' stood for, whereas 'Norwegian' conjured up more meaning.)
Miller joined Norwegian in 2009. She oversaw advertising, branding, direct marketing, website/e-commerce and market research.
She came to the cruise industry after a job as chief marketing officer at Dallas-based Dave & Buster’s, the entertainment/dining chain. Earlier, Miller worked as a marketer and consultant within the technology industry. Other experience included svp marketing at Avis and several executive-level positions with American Express.
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