'While our system continues to grow, we are dedicated to maintaining a low staff to franchisee ratio to ensure we are providing a personal and high-quality level of service that benefits franchisee’s business development,' said Tim Courtney, vp franchise development for CruiseOne. 'In fact, we believe this is one of the main reasons why we have an industry-leading 94% retention rate among franchise owners.'
Travel professionals are still in high demand among leisure travelers. According to the American Society of Travel Agents' 2015 Traveler Decision Making Study, nearly half the travelers who used an agent in the past year expect to increase their usage of agents in the future. In addition, more than 50% of people surveyed believe they have a better vacation when booking with an agent.
'It is an exciting time to be in the travel industry and we are thrilled to have reached the 1,000th franchise milestone,' said Debbie Fiorino, svp, CruiseOne. 'This accomplishment is possible as a result of our hard-working staff at our corporate headquarters and our franchisees who make up the fabric of our company and create a sense of family.'
The company plans to celebrate this achievement by capitalizing on the '1,000' number. CruiseOne will be donating $1,000 to its signature charity, Make-A-Wish, adding to the more than $500,000 donated by the company and its parent company, World Travel Holdings, since the partnership's inception in 2011.
In addition, $1,000 will be awarded to both a randomly selected franchisee and their respective customer, and four staff members will receive $250 each.
CruiseOne announced the 1,000th location on Thursday at the annual International Franchise Expo.