Dietmar Wertanzl, evp hotel operations and guest satisfaction for FleetPro Leisure, said Taleno—who brings experience from Royal Caribbean International and Celebrity Cruises—has a strong background in hotel operations, product development, newbuild start-ups, supply chain and inventory control management.
'Guillermo is another addition to our experienced talent with a distinct understanding of the industry that ensures our delivery of the highest ratings and service to the growing number of brands we work for,' Wertanzl added.
Current vp hotel operations Michael Thomas plans to retire but will remain part of the team for the forseeable future to ensure a smooth transition.
'Michael has been a strong contributor to FleetPro Ship and Hotel Management’s growth, our strong ratings and, above all, a successful bottom-line orientation,' Wertanzl said.
FleetPro Ocean (formerly ISP) and FleetPro River (formerly River Advice) manages a combined fleet of more than 60 ocean-going passenger ships, expedition cruise ships and river cruise vessels.