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Holland America promotes two in revenue management

Jeff Bryner/HAL
Jack Littlemore moves up to director, revenue management operations
Holland America Line promoted Jack Littlemore to director, revenue management operations, and Gabrielle Smith to deputy director, systems user support and operations support, both in the revenue management department.

Littlemore will report to Beth Bodensteiner, vp revenue management and product marketing, and Smith will report to Littlemore.

'Jack and Gabrielle have been with the company for many years and they bring a tremendous amount of knowledge and experience to their new positions,' Bodensteiner said.

Littlemore will oversee the ship inventory and operations support groups, and will be responsible for the systems user support group. He is an expert in the company’s POLAR reservations management system and has been in the revenue management department since 2006. Littlemore began his career with HAL in 2001 and held various positions prior to joining revenue management.

Smith will manage the newly combined groups of operations support and systems user support with an emphasis on booking tools. She joined HAL in 1989 and is also a POLAR expert. Smith previously was manager, systems user support. She held various positions throughout the company prior to her promotion.