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Norwegian Cruise Line Holdings opens Australia office

From left are Nicole Costantin, Lisa Pile, Harry Sommer (evp international business development for NCLH), Steve Odell, Ben Angell and Liz Krstevski
Norwegian Cruise Line Holdings opened its first office in the Pacific region with a new sales and marketing centre based in Sydney.

The office represents Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Industry veteran Steve Odell, formerly with Silversea Cruises, heads the office as svp and managing director Australia & New Zealand for Norwegian Cruise Line Holdings.

His leadership team has broad travel industry experience and includes Lisa Pile, vp sales Australia/New Zealand for Oceania Cruises and Regent Seven Seas Cruises; Nicole Costantin, vp sales Australia/New Zealand for Norwegian Cruise Line; Ben Angell, vp marketing, Norwegian Cruise Line Holdings Australia; and Elizabeth Krstevski, operations/contact centre manager, Norwegian Cruise Line Holdings Australia.

'Today marks an exciting day in the history of our company as we further expand our global team to serve the greater Australasia region,' Odell said. 'With this new office, we can now better support our travel partners as they serve their guests across the spectrum from contemporary to luxury cruising, offering sales and marketing support and a dedicated Sydney based call centre for our three brands.'

Odell will be responsible for continued growth Australia, New Zealand and the Pacific islands and for differentiating each brand in the market. He has played a key role in establishing the luxury cruise segment in Australasia since 2000.

Pile, most recently executive director of global luxury sales for Fairmont Raffles Hotels International, has strong knowledge of the luxury sector from managing more than 600 high-yield accounts across the globe in her previous role. She will offer sales and marketing support within Australasia for upper premium line Oceania and luxury line Regent, with a focus on the new Regent Seven Seas Explorer, debuting next summer.

For seven years Constantin led sales and marketing efforts for Star Cruises and Norwegian Cruise Line. She will focus on agent education and tools to sell Norwegian Cruise Line.

Angell joins NCLH from Virgin Australia with 17 years of experience. He will support the three brands with strategic planning, marketing and engagement campaigns for both trade and consumers.

Krstevski joins from The Cruise Team with previous key positions in product management and operations. She brings more than 10 years of cruise experience and will be responsible for managing the call centre for the three brands and ensuring the highest levels of customer service. 

[See also exclusive interview with Steve Odell and Harry Sommer.]