On Monday, during a 13-day cruise from Amsterdam to the Mediterranean, the ship experienced a technical issue which required traveling at a reduced speed. Norwegian Pearl skipped its call at Palma, Majorca, and sailed to Barcelona, where further assessments determined immediate repairs were needed.
50% refund and future cruise credit
Passengers on the current sailing, which was scheduled to continue to Livorno and end at Civitavecchia, are getting a 50% refund and a 50% future cruise credit, both based on the original cruise fare paid. Norwegian Cruise Line is also covering up to $300 in flight change fees.
Full refund and 100% future cruise credit
Passengers booked on the July 5 'Greek Isles and Italy' sailing will receive a 100% refund and a 100% future cruise credit, as well as up to $300 in flight change fees.
The 93,530gt Pearl was built in 2006 and extensively refurbished in 2017.