Seatrade Cruise News is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

RCL firm on no last minute discounts, extends strategy to UK, Ireland

Richard Fain - 'We haven't granted a single exception to the policy'
Royal Caribbean Cruises Ltd. has been holding firm on its price integrity policy in North America, across all brands, and recently extended the strategy to the UK and Ireland, Richard Fain said Friday.

The strategy has put an end to deep, last minute discounts within the period up to 30 days prior to sailing. Though it's costing the company a bit when cabins sail empty that at least could have generated on-board revenue, Fain said the policy is expected to have long-term benefits.

Loyal customers like it, travel agents like it, and the strategy has helped lengthen the booking window.

It's been in place seven months or so and 'we haven't granted a single exception to the policy ... We stood firm and made zero exceptions,' the Royal Caribbean chairman and ceo said.  

As with any new policy, 'We need to be a little bit cautious as we roll it out,' Fain told analysts during the company's third quarter earnings call.

'The roll-out has been very encouraging,' he said.