As regional operations manager, North America, Corman will leverage her extensive background in the travel and cruise industry to support and grow Resco’s presence. She also will act as a liaison between clients and Resco’s global development team to refine and expand the company’s software solutions.
Prior to joining Resco, Corman was guest services director at Voyages to Antiquity, based in the company's Fort Lauderdale operations office. She has held senior product development and customer relationship roles with both large and entrepreneurial travel and cruise organizations such as Oceania Cruises, Uniworld River Cruises, Vantage Deluxe World Travel and Orient Lines.
'Andrea’s broad and deep industry experience combined with her focus on customer relations and the user experience make her the ideal person to head up our new US office,' said Peter Winqvist, Resco’s managing director.
He added that while a US base of operations has been in Resco's plans for some time, the increased demand across the region made the timing optimal.
The company's headquarters are in London, with offices in Australia, Canada, Germany and Poland.
Corman said she first came across Resco during the start-up for Voyages to Antiquity in 2009 when evaluating reservations and ship systems technology that could accommodate the myriad sales and marketing practices of a global cruise company.
'We were impressed with the breadth of their solution and the responsiveness and expertise of their global support staff,' she said.
Corman added that Resco systems have always been 'very solid and feature rich,' while the new Resco modules and software upgrades across the product line are 'very exciting' and deliver solutions that address cruise and travel companies' ever-changing needs.