For the past five years Diaz worked as project development manager-group shore excursions for Norwegian. Prior to that, she managed shore excursions and planned tours at Silversea Cruises.
Earlier positions, including travel concierge and tour destinations developer, were with Radisson (now Regent) Seven Seas Cruises, Cunard Line and Seabourn. Diaz also spent a decade at Holland America Line Westours, developing and selling tour programs and excursions.
She is based in South Florida.