Travel Assurance Booking Policy
The new Travel Assurance Booking Policy addresses concerns about booking in advance due to coronavirus uncertainty.
For cruises departing on or after June 1, passengers can cancel up to 15 days before sailing without incurring a fee.
Automatically applies to departures from June 1
The policy automatically applies to new and existing cruises departing on or after June 1, 2020, through Dec. 31, 2021.
Travelers who cancel up to 15 days prior to departure will receive a 100% future cruise credit to be used on another cruise within one year of the issue date of the credit. The offer is good for the cruise fare only.
Coronavirus precautions
Like other lines, Windstar has implemented an enhanced health screening questionnaire for passengers and crew. Also, crew travel through mainland China, Hong Kong, Macau and South Korea has been suspended. No one will be allowed to board if they’ve been in or traveled from or through China, Hong Kong, Macau or South Korea, or had close contact with anyone suspected or diagnosed as having COVID-19 30 days prior to sailing.
All passengers and crew are being administered a no-touch thermal scan to screen for fever, and will be denied boarding with a temperature of 38 C°/100.4 F°.
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