Oceania Cruises takes the wraps off new Travel Advisor Center

The new portal allows agents to maximize their ability to promote Oceania Cruises, according to SVP Nikki Upshaw

Oceania Cruises’ new online Travel Advisor Center has been thoroughly redesigned to make it more intuitive, robust and easier to use.

The Travel Advisor Center allows agents to ‘maximize their ability to promote Oceania Cruises, find valuable marketing resources and recommend the Oceania experience in the most efficient and proficient manner possible,’ according to Nikki Upshaw, SVP sales.

Same trusted booking engine

The ‘Plan a Cruise’ section is for making new bookings or modifying reservations, requesting shore excursions, making restaurant reservations and adding payments. The online booking engine is the same one advisors ‘love and trust,’ the line said, adding that it will launch a new online booking portal in 2020.

Under ‘Marketing Tools,’ agents can order brochures and access a marketing portal to download materials and lifestyle/ship images to enhance sales efforts. Travel partners can also create a co-branded website in a few easy steps and discover more about Oceania’s guest profile.

Offers, programs, agent benefits

The ‘Sales Tips & Training’ section features business-building tools such as an overview of offers and special programs like OLife Choice and the Oceania Cruises Amenity Partnership Program as well as the Sales Specialist Academy, reservation tools and group program information. Advisors will also find ship and destination details.

‘Travel Advisor Benefits’ explains reduced rate travel, commissions and the Cruise Connoisseur Club, Oceania’s recognition program for high-performing travel agencies.



Posted 2 July 2019

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Anne Kalosh

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Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She is the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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