Virgin Voyages launches e-learning for first mates

As an extension of its 'Brilliant to do Business With' approach, the online platform, dubbed Seacademy, will serve as a one-stop shop and resource tool. This news follows Virgin Voyages’ move to 16% commission and its longstanding no noncommissionable fees policy.

First mates can learn at their own pace

The Seacademy platform will allow first mates to learn at their own pace while gaining product knowledge and access to perks.

'We already have an extensive first mates learning program, including face-to-face, Facebook Lives, webinars and more,' said John Diorio, AVP North American sales. 'The development of our e-learning platform is in direct response to requests from our first mate partners, offering them a meaningful format to learn at their own pace with clear, bitesize modules. We conducted a survey and 96% of first mates told us an e-learning platform would be a valuable addition.'

Four levels, violet to gold

Seacademy features four learning levels, ranging from violet to gold, designed to build first mates' confidence in different areas of the brand. Topics span from destinations and shore things to on-board events and gigs. Each level comes with its own reward.

Benefits include access to upcoming pre-inaugural events, bonus commission vouchers, first mate rates and even Sailor Loot (on-board credit) to spend on their own future voyage.

First mates who complete each tier will also receive access to social media assets as a means to express their knowledge to their network and attract more interest from potential sailors (passengers).

Sail aboard Scarlet Lady or Valiant Lady

Violet tier is available now on FirstMates.com. For completing the violet tier on or before Jan. 31, first mates will receive an invitation to sail aboard Scarlet Lady or Valiant Lady in 2021.

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