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Celestyal to double trade team in 2024

Celestyal Cruises will double its trade team next year, with recruitment starting in December.

Holly Payne, Editor Video Production and Deputy Editor

November 29, 2023

1 Min Read
Credit: Seatrade Cruise News

In mid-December, the cruise line will launch a new dedicated trade portal.  

Trade support  

The current agent team, headed up by Janet Parton, VP of business development, will be expanding by a further four people. A new trade marketing manager will be recruited, who will be joined by three trade support executives.

 Respectively, they will report to Anna Gregori, VP, brand & customer journey, and Jo Reid, country manager for Celestyal in the UK.

‘Following the recent announcement of Celestyal’s full fleet refresh, second new ship, Celestyal Discovery, and our additional destinations and itineraries, we are delighted to confirm plans to significantly enhance our trade support function,’ Parton said. 

‘Agent partners are critical to the success of the business. It’s vital that alongside the fleet refresh, and investment into the customer offering, we also invest in trade support, so agents can capitalise on the wealth of opportunities we have available.’ 

To complete the investment, a dedicated trade support phone line will go live ahead of the peak booking period. ‘With the team doubling in size, new agent resources and a dedicated phone number, we’ll be better placed than ever before to support the travel trade.’  

Trade Portal

Accessible via their website, the portal will bring together all trade marketing materials, campaign details and incentive information. Additional functionality will be added throughout 2024 such as a refreshed ‘Celestyal Stars’ platform, the cruise line’s online agent training platform.

Read more about:

Celestyal Cruises

About the Author

Holly Payne

Editor Video Production and Deputy Editor

Holly is Deputy Editor, Seatrade Cruise Review & Seatrade Cruise News and has experience managing a range of highly successful international business and consumer titles. With a flair for video reporting and a history of overseas work documenting people and places of diverse cultures, Holly brings a variety of skills to the Seatrade Cruise portfolio.

Holly’s academic credentials include oral and written Arabic language skills (intermediate-advanced), an MA Multimedia Journalism with NCTJ accreditation, and a BA (Hons) Degree in Classical and Archaeological Studies with English and American Literature.

 

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