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Hapag-Lloyd CEO Julian Pfitzner exiting, Isolde Susset named MD

A change of course at Hapag-Lloyd Cruises with Julian Pfitzner exiting and Isolde Susset named MD
Hapag-Lloyd Cruises’ CEO Julian Pfitzner is leaving, with Isolde Susset appointed to the MD role.

Pfitzner took over operational management of Hapag-Lloyd in December 2020. Previously, he was responsible for strategic and product marketing for Hapag-Lloyd Cruises, the Hapag-Lloyd Cruises Club and for product management of Europa 2 for over 10 years. 

Susset, meanwhile, has shaped the expedition segment at Hapag-Lloyd Cruises for more than 20 years.

‘We would like to thank Julian Pfitzner very much for his great commitment and wish him all the best for his future tasks,’ said Wybcke Meier, CEO, TUI Cruises. ‘At the same time, we look forward to a more intensive collaboration with Isolde Susset and wish her much success in her new position as MD, Hapag-Lloyd Cruises.’

Meier added that ‘With the creation of new positions in product management and the realignment in the areas of customer service, sales and marketing, we see Hapag-Lloyd Cruises in an excellent position for the future.'

In the coming weeks, management of the line's five luxury and expedition ships will pass from Pfitzner to Susset. The tourism specialist is now gradually taking on responsibility for Hapag-Lloyd's two luxury ships, Europa and Europa 2. 

Isolde Susset

Susset began her career at sea, holding various positions for several years. She has been part of the line’s product management team in Hamburg since 1997 and took over the management of tourism in 2013. 

Further milestones in her career include the commissioning of new expedition ships Hanseatic Nature, Hanseatic Inspiration and Hanseatic Spirit, seeing their progress from start through to completion and naming.