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CIO Marshall Lancaster.jpeg
Marshall Lancaster joins from Hyatt Hotels Corp. and previously was with Essendant, a Fortune 500 business products company

Princess, HAL, Seabourn, P&O/Carnival Australia appoint CIO

Marshall Lancaster has been named chief information officer for the professional services division supporting Princess Cruises, Holland America Line, Seabourn, P&O Cruises Australia and Carnival Australia.

Lancaster will oversee the entire information technology portfolio for the four cruise brands and the Carnival Australia umbrella group. He brings more than 25 years of technology management experience across multiple industries, startups and large enterprises, including IT and business leadership roles in organizations of all sizes.

Hyatt Hotels background

Lancaster has travel industry experience from his most recent role as SVP and global chief information officer at Hyatt Hotels Corp. He joined Hyatt in 2013, and previously held responsibility for all the company's global technology operations.

Transformational executive

As CIO, Lancaster oversaw the selection, deployment and support of Hyatt's technology assets worldwide. He modernized and transformed the company's technology infrastructure and integrated and aligned its hospitality business applications.

‘Marshall brings a level of expertise in information technology that will put our IT department on course for a successful and sustainable future of delivering the highest quality IT services to our stakeholders,’ said Tony Kaufman, EVP professional services, general counsel and chief ethics and compliance officer.

Before Hyatt, Lancaster spent 13 years with Essendant, a Fortune 500 business products company, where he ultimately led all technology operations and application development.

He will be based at Princess headquarters in Santa Clarita, California.

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