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Ocean and river cruise merge under Cruise Port Amsterdam

The decision to merge the handling of ocean and river cruising was based on the need to operate in a more customer-focused and efficient way
From today, the Port of Amsterdam transfers river cruise operations to Passenger Terminal Amsterdam, which will carry out all cruise-related business under a new name: Cruise Port Amsterdam.

The supervisory boards of both Port of Amsterdam and Passenger Terminal Amsterdam agreed to the decision in order to operate more efficiently and meet customers’ needs.

Passenger Terminal Amsterdam

The handling of river cruises was previously managed by Port of Amsterdam while its subsidiary, Passenger Terminal Amsterdam, handled ocean cruises.

The name Passenger Terminal Amsterdam will not disappear: the terminal consists of a multipurpose building which will continue to serve as a venue for corporate events under its preexisting name. 

A ‘logical’ merger

‘The merger of the handling of ocean and river cruise is a logical step,’ commented Dick de Graaff, director, Passenger Terminal Amsterdam/Cruise Port Amsterdam. ‘We have the ability to make river cruise a core business. In addition to its efficiency, this offers opportunities at a strategic level.’

He continued, ‘Because river cruise docks across the city, the name Passenger Terminal Amsterdam no longer covers the business and therefore we have chosen to operate under our new name Cruise Port Amsterdam for the handling of ocean and river cruise.’

Cruise Port Amsterdam gains Monic van der Heyden

Monic van der Heyden, who as Port of Amsterdam’s commercial manager for cruise was responsible for river cruising, will move to Cruise Port Amsterdam. She said, ‘By accommodating the handling of both river and ocean cruise in one dedicated company, opportunities arise for optimising the service for our shipping companies and their passengers.’

She described Amsterdam as ‘a top destination in Northern Europe for ocean and river cruising.’

De Graff noted that the port will focus on further development of sustainable cruise tourism in Amsterdam in the coming years.