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Princess, Carnival extend Australia/NZ operating pausePrincess, Carnival extend Australia/NZ operating pause

Princess Cruises extended its operating pause in Australia and New Zealand through Dec. 12, and Carnival Cruise Line did the same through Dec. 2.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

August 26, 2020

1 Min Read
Credit: Seatrade Cruise News

Carnival Spirit and Carnival Splendor

Carnival Spirit and Carnival Splendor are impacted. The line said it is notifying customers and travel partners to offer flexible travel options.

As for Princess, passengers who have paid in full will automatically receive a refundable 125% future cruise credit.

For those who have not paid in full, Princess will double the deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through May 1, 2022. The matching bonus FCC is nonrefundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a  minimum value of $100 per person.

Or a full refund

Alternatively, Princess customers can forfeit the bonus FCC offer and request a refund for all money paid on their booking via this online form. Travelers have until Sept. 30, 2020, to elect a refund, or they will automatically receive the FCC offer.

Princess is protecting travel advisor commissions on bookings for canceled cruises that were paid in full.

 

About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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