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Survitec doubles Miami operations to support cruise sector

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Seahaven is the award-winning advanced evacuation system that received full classification approval last year
Survitec opened a new customer service center in Miami, doubling its operations to facilitate anticipated demand for Seahaven.

Seahaven is the award-winning advanced evacuation system that received full classification approval last year.

Around-the-clock sales and service support

The new 371,000-square-meter facility will also provide around-the-clock sales and service support to cruise ship operators, from one centralized location and with one point of contact.

'Investing in this new facility is very much in support of the industry’s post-pandemic recovery, but we are also preparing the site for the servicing of Seahaven,' Survitec CEO Robert Kledal said. 'Based on increased enquiries, we need an advanced, state-of-the-art sales and servicing site to meet anticipated demand. This will be the primary US hub for servicing Seahaven, the world’s largest inflatable lifeboat.'

improved operational efficiencies and reliability

Kledal added that removing shipowners' need to rely on internal resources and local suppliers, 'we eliminate their administrative burden, thus reducing the cost of compliance. This way, we improve operational efficiencies and reliability, optimizing the way in which owners and operators protect their assets, passengers and crews.'

Survitec's Miami center is open and fully equipped to help operators and crews maintain and service all their vessels’ marine evacuation systems, life rafts, life jackets and other life-saving appliances.