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Survitec doubles Miami operations to support cruise sector

Survitec opened a new customer service center in Miami, doubling its operations to facilitate anticipated demand for Seahaven.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

April 18, 2023

1 Min Read
Credit: Seatrade Cruise News

Seahaven is the award-winning advanced evacuation system that received full classification approval last year.

Around-the-clock sales and service support

The new 371,000-square-meter facility will also provide around-the-clock sales and service support to cruise ship operators, from one centralized location and with one point of contact.

'Investing in this new facility is very much in support of the industry’s post-pandemic recovery, but we are also preparing the site for the servicing of Seahaven,' Survitec CEO Robert Kledal said. 'Based on increased enquiries, we need an advanced, state-of-the-art sales and servicing site to meet anticipated demand. This will be the primary US hub for servicing Seahaven, the world’s largest inflatable lifeboat.'

improved operational efficiencies and reliability

Kledal added that removing shipowners' need to rely on internal resources and local suppliers, 'we eliminate their administrative burden, thus reducing the cost of compliance. This way, we improve operational efficiencies and reliability, optimizing the way in which owners and operators protect their assets, passengers and crews.'

Survitec's Miami center is open and fully equipped to help operators and crews maintain and service all their vessels’ marine evacuation systems, life rafts, life jackets and other life-saving appliances.

About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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