The industry shut down of 2020 has impacted all areas of spending for cruise lines, including IT operations. Conversely, we cannot underestimate the critical role technology and digitalisation play in returning to safe cruising.
This panel will explore the challenges IT operations departments faced and how technology leaders adapt their strategy to "do more with less." We will discuss how COVID has impacted IT, especially regarding efficiency, how do leaders decide what a critical investment is, and how you can keep costs down while still innovating.
Moderator: Ian Richardson, CEO and Co-Founder, TheICEway
Chris Grayson, Head of Revenue & Systems Acquisition, Eqcentric
Jean-Louis Cambert, Chief Information Officer, Ponant
Dimple Jethani, CIO & SVP IT Operations and Governance, Norwegian Cruise Line Holdings
Scott Piccolo, CIO & SVP Enterprise Applications and Emerging Technology, Norwegian Cruise Line Holdings