In this weeks episode, our retail guru Nadine Heubel meets with Jennifer Feldman, Executive Vice President at Effy Jewelry to discuss the companies journey in the cruise industry.
Effy Jewelry is a trailblazer in the retail cruise market, Nadine quiz' Jennifer on their unprecedented growth in the sector. From its inception in 1979, a family business... to becoming the leading fine jewelry retailer at sea, with over 110 boutiques!
Jennifer shares some of their secret ingredients, one being their investment in people, spending millions of dollars a year looking after their staff and harnessing their company culture.
Turning to the jewelry...what are some of the trends Jennifer sees emerging with new innovations in years to come? And can you guess what the most expensive piece of jewelry ever sold at sea was?