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5% bonus pay for Australasian agents on Oceania and Regent bookings

To mark Oceania Cruises and Regent Seven Seas Cruises coming online with its local contact centre today, Norwegian Cruise Line Holdings is giving travel agents in Australia and New Zealand a bonus 5% commission for new bookings made and deposited this month for the upper-premium and all-inclusive luxury brands.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

April 1, 2016

1 Min Read
Credit: Seatrade Cruise News

The contact centre at the company’s Sydney-based Australasian headquarters was launched in December last year for Norwegian Cruise Line.

 

Steve Odell, NCLH’s svp and md Asia Pacific, said the final integration of the company’s three brands will provide a greater level of support for trade partners, travel agents and cruise passengers.

 

Odell also announced pricing for Regent Seven Seas Cruises will be in Australian dollars.

 

He said this will remove ‘any guesswork resulting from currency fluctuations against the US dollar’ and that it will ensure ‘the best pricing and value possible for Australian cruisers.’

 

Since officially opening NCLH’s Sydney office on October 1 last year the local team has grown from six to more than 40 staff, including 18 highly-trained contact centre staff assisting with help desk and booking enquiries for all three brands.

 

‘Our dedicated Sydney corporate teams are here to support and we are very much looking forward to continue working with the trade in this market,’ said Lisa Pile, vp sales Australia and New Zealand for Oceania Cruises and Regent Seven Seas Cruises.

 

About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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