American Duchess introduction delayed 6 weeks
The maiden voyage of American Queen Steamboat Co.'s new American Duchess has been rescheduled to Aug. 13, instead of July 1.
April 6, 2017
AQSC president and chief operating officer Ted Sykes said the delay is to ensure American Duchess delivers an unrivaled experience on the US rivers. He added the company is having its most successful season and there is 'much demand' for American Duchess.
Passengers booked on canceled or delayed cruises are being contacted. Beginning with the Sept. 17 sailing, the vessel will operate its previously published itineraries.
Passengers have the choice of moving to a similar itinerary later in 2017 or receiving a full refund including air cancellation costs. Those who rebook on a 2017 voyage will receive a free 2018 American Duchess cruise certificate of equal value. Travel agents commissions are protected.
'Our reservations team has had great success moving affected bookings to similar itineraries and guests are excited to know they will be receiving a complimentary 2018 sailing should they decide to still cruise with us in 2017,' Sykes said. 'We look forward to unveiling the American Duchess later this summer and promise she will be well worth the wait.'
The new schedule with affected sailing dates is available at www.aqsc.com/contact-us/alerts.
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