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RCL firm on no last minute discounts, extends strategy to UK, Ireland

Royal Caribbean Cruises Ltd. has been holding firm on its price integrity policy in North America, across all brands, and recently extended the strategy to the UK and Ireland, Richard Fain said Friday.

Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

October 23, 2015

1 Min Read
Credit: Seatrade Cruise News

The strategy has put an end to deep, last minute discounts within the period up to 30 days prior to sailing. Though it's costing the company a bit when cabins sail empty that at least could have generated on-board revenue, Fain said the policy is expected to have long-term benefits.

Loyal customers like it, travel agents like it, and the strategy has helped lengthen the booking window.

It's been in place seven months or so and 'we haven't granted a single exception to the policy ... We stood firm and made zero exceptions,' the Royal Caribbean chairman and ceo said.  

As with any new policy, 'We need to be a little bit cautious as we roll it out,' Fain told analysts during the company's third quarter earnings call.

'The roll-out has been very encouraging,' he said.

About the Author

Anne Kalosh

Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review

Anne Kalosh covers global stories, reporting both breaking and in-depth news on cruising's significant people, places, ships and trends. A sought-after expert on cruising, she has moderated conferences around the world, including the high-profile State of the Industry panel at Seatrade Cruise Global. She created and led the acclaimed itinerary-planning case study for Seatrade's cruise master classes held at Cambridge and Oxford universities. She has been the cruise columnist for AFAR.com, and her freelance stories have appeared in a wide range of publications, from The New York Times to The Miami Herald.

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