Seatrade Cruise News is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Holland America unwraps digital gift cards, wave season deals

CRUISE_HAL_gift_card.jpg

The gift cards are applicable to 2021 and 2022 sailings. They can be purchased online and sent in the form of a card mailed to the recipient or a digital card for instant or scheduled delivery.

They come in a variety of holiday designs including 'Merry Christmas,' 'Happy Hanukkah,' 'Happy Holidays' and 'Happy New Year’s Eve.'

'View & Verandah' through Feb. 28

Gift cards also can be applied to bookings made under Holland America's wave promotion, which kicks off Dec. 10 and runs through Feb. 28.

With 'View & Verandah,' travelers receive stateroom upgrades to verandah or ocean-view, a Signature Beverage Package, free one-night specialty dining at the Pinnacle Grill or Tamarind, 10% off all shore excursions, 50% reduced deposit and free or reduced fares for kids.

Bonus for booking by Jan. 5

An early booking bonus includes free gratuities when booked by Jan. 5.

Cruise destinations featured in the sale include Alaska cruises and Land+Sea Journeys, Asia, Australia/New Zealand, Canada/New England, the Caribbean, Europe, Hawaii, Mexico, Pacific Coast, Panama Canal and South America, as well as holiday sailings through 2022.

Diamond Princess to sail 35 Japan cruises in summer 2022

CRUISE_Diamond_Princess.jpg
Diamond Princess offers authentic Japanese cuisine at Kai Sushi and the ship's traditional Izumi bath is the largest Japanese bath at sea

Diamond Princess will offer 35 departures during the May through September season. Cruises range from five to 19 days and span 31 destinations across four countries with access to 10 UNESCO World Heritage Sites.

The UNESCO sites include the historic monuments of ancient Kyoto, Buddhist monuments of the Horyu-ji area and the Hiroshima Peace Memorial.

New port

The 2022 season features a maiden call at Hitachinaka, for access to the shrines and temples of Nikko.

'More Ashore' late-night stays are available at 10 ports including Akita, Aomori, Kochi, Osaka and Tokushima on summer festival dates.

Festivals

The season provides nine opportunities to visit local festivals. Among these are the world-famous Kyoto Gion Festival featuring massive, hand-crafted 'Yama' and 'Hoko' floats that are constructed every year without the use of nails, and a display of 10,000 fireworks during the Kumano Fireworks Festival.

Other festivals include Osaka Tenjin Festival, Aomori Nebuta Festival, Akita Kanto Festival, Kochi Yosakoi Dance Festival and Tokushima Awa Dance Festival.

Natural wonders, gardens, onsens

Serenity abounds in Kanazawa’s Kenrokuen Garden, one of Japan’s Three Great Gardens. It's also possible to experience a traditional tea ceremony while overlooking Mount Fuji or to try the relaxing atmosphere of an onsen (hot spring bath).

The 'Highlights of Japan' cruise-tour combines an eight-, nine- or 10-day cruise with two nights in Kyoto and three nights in Tokyo.

The Japan-built Diamond Princess offers an experience connected to Japanese culture. Authentic cuisine is available at Kai Sushi and the ship's traditional Izumi bath is the largest Japanese bath at sea.

Bookings open Dec. 15. Captain's Circle members are eligible for a discount of up to $200 per person if they book before April 30, 2021.

 

Drydocks for 3 Carnival ships will delay their returns to service

CRUISE_Carnival_Magic.jpg
One of the three ships, Carnival Magic, will not return to service before late September 2021

Carnival canceled cruises on Carnival Magic up to and including the embarkation on Sept. 24, 2021, Carnival Paradise up to and including the embarkation on May 31, 2021, and Carnival Valor up to and including the embarkation on Sept. 11, 2021.

Options for booked travelers

Travelers have the option of a 100% future cruise credit combined with a generous on-board credit, or a full refund.

 

Seatrade Cruise Virtual Expedition Cruising debuting March 2021

CRUISE_expedition_STCVirtual.png
Expedition newbuilds, designs & interiors feature in the schedule

During the two-day event, Seatrade Cruise Virtual Expedition Cruising will bring the fastest growing sector of the cruise industry to the forefront.

Highlights are set to include:

  • State of the Expedition Cruise Industry
  • Regional updates
  • Newbuilds, designs & interiors
  • Itineraries & planning
  • Expedition leader insights
  • Environmental & sustainability
  • Redefining the expedition traveller
  • Cultural experiences - on board and shoreside
  • Crewing
  • Start ups
  • Innovation forum
  • Networking

For event updates and registration information click Discover More at www.seatradecruiseevents.com/en/expedition

 

5 Minutes with Seatrade Cruise News


 

Read the full stories:
 

 

1. Halong Shipbuilding floats out Emerald Azzurra: https://www.seatrade-cruise.com/shipbuilding-refurb-equipment/halong-shipbuilding-floats-out-emerald-azzurra

 

2. Australia extends cruise ship suspension until mid-March: https://www.seatrade-cruise.com/environmental-health/australia-extends-cruise-ship-suspension-until-mid-march

 

3. MSC Cruises cancels seasonal holiday cruises from Italy: https://www.seatrade-cruise.com/ship-operations/msc-cruises-cancels-seasonal-holiday-cruises-italy

 

4. 2022 Europe for Princess has longest UK season, Enchanted in Baltic: https://www.seatrade-cruise.com/ports-destinations/2022-europe-princess-has-longest-uk-season-enchanted-baltic; and

 

5. Royal Caribbean's 2022 Europe includes first Voyager-class ship to the Baltic: https://www.seatrade-cruise.com/ports-destinations/royal-caribbeans-2022-europe-includes-first-voyager-class-ship-baltic

 

6. Qatar launches expedition cruises highlighting whale sharks: https://www.seatrade-cruise.com/expedition-cruising/qatar-launches-expedition-cruises-highlighting-whale-sharks

 

7. Aurora names Steve McLaughlin as director of sales Asia-Pacific: https://www.seatrade-cruise.com/people-opinions/aurora-names-steve-mclaughlin-director-sales-asia-pacific

 

 


With special thanks to Tarragona Cruise Port Costa Daurada.

 

Quantum travelers disembark, suspected case is retested, close contacts go to quarantine facility

CRUISE_Quantum_Singapore copy.jpg
All passengers are undergoing a mandatory antigen rapid test at Marina Bay Cruise Centre upon disembarkation, part of the standard requirements

The suspected case, an 83-year-old man who reported to the on-board medical center with diarrhoea late Tuesday night, was given a PCR test as per on-board protocols, and tested positive. According to the Singapore Tourism Board, he was conveyed to the National Centre for Infectious Diseases and is undergoing further tests.

Sample retested negative, as did a subsequent test

The man's original sample has since been retested and has come back negative for COVID-19 infection. A second fresh sample tested has also come back negative. A third test will be conducted Thursday to confirm his COVID-19 status.

In line with the existing emergency response plans for pilot cruises, contact tracing began immediately after the positive test result, and all on-board leisure activities ceased. Passengers were also asked to remain in their rooms, while close contacts of the suspected case were identified and isolated.

1,680 passengers

The ship — which had 1,680 passengers and 1,148 crew on board — immediately cut short its cruise to nowhere and returned to the Marina Bay Cruise Centre at 8:30 a.m. today.

As part of existing infection control protocols, the remaining passengers and crew on board had to stay on the ship until contact tracing was completed. This was also to prevent any intermingling between passengers or crew from Quantum of the Seas and Genting Cruise Lines’ World Dream, which arrived at the same terminal at 9 a.m.

Singapore requires travelers to use an app or carry a government-issued token for distancing and contact tracing. In addition, Royal Caribbean issues travelers and crew its own Tracelet, a wearable to assist with contact tracing.

Disembarkation commenced when contact tracing for the suspected case and embarkation of passengers for World Dream’s next sailing were completed.

Antigen test at disembarkation

All passengers are undergoing a mandatory antigen rapid test at Marina Bay Cruise Centre upon disembarkation. This is in line with regular protocols for arriving passengers. Deep cleaning is also being carried out on board the ship as part of Royal Caribbean's own protocols and Singapore's CruiseSafe guidelines.

As a further precautionary measure, passengers are required to monitor their health for 14 days from the date of disembarkation and undergo a swab test at a designated government swabbing facility at the end of the monitoring period.

Close contacts go to government quarantine facility

Close contacts of the positive case who were identified and tested negative for COVID-19 will be sent to a designated government quarantine facility.

Royal Caribbean will compensate all passengers on the Dec. 7 sailing for the missed day at sea.

As earlier reported, the line canceled Quantum's Dec. 10 cruise and expects to resume operating Dec. 14. The line just restarted service on Dec. 1.

 

New 'Princess Promise' and expanded 'Book with Confidence'

CRUISE_Princess_new_logo.jpg

This reassures travelers that Princess will 'make it right' for any on board service that did not meet their expectations. This may include, but is not limited to, on-board credits, future cruise credits or refunds.

'Book with Confidence' expanded

Princess is also expanding its 'Book with Confidence' policy which now allows travelers the flexibility to change their vacation plans 30 days prior to day of departure, receiving cancellation fees as a future cruise credit. This option is available for bookings made through March 2, 2021, on voyages departing through October 2021.

'During this time, we're all dreaming about our next cruise vacation and experiencing the wonder of new places, people and cultures,' said Deanna Austin, chief commercial officer, Princess. 'When we set sail again our guests can feel at ease with the promise of a great cruise vacation, and the flexibility of adjusting their bookings if their plans change.'

And vacation protection

The line also offers 'Princess Vacation Protection' that provides full vacation protection in the form of a future cruise credit or a reimbursement of the normally nonrefundable cancellation fees, depending on the reason for changed plans. This program also covers passengers during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which gives a pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions.

 

 

Julian Pfitzner to succeed Karl J. Pojer at Hapag-Lloyd Cruises

CRUISE_Karl_J_Pojer.jpg
TUI AG thanked Karl J. Pojer for a legacy of 'world's best' cruise ships

Pfitzner has been responsible for marketing Europa 2 and Hapag-Lloyd Cruises.

TUI AG said Pojer, who also chairs the leadership council of CLIA Deutschland, considered the completion of Hapag-Lloyd Cruises' integration into the TUI Cruises umbrella an appropriate time to pass the baton.

Long career in tourism 

Pojer, 65, has had an international career with jobs in Germany, Belgium and Portugal at leading hotel brands such as Kempinski Hotels, Sheraton Hotels and Pestana Hotels, Resorts & Casinos. In 1996 he joined TUI and has held various management positions in the group's brands and affiliates, including at the helm of Robinson Club and as divisional director for TUI Hotels & Resorts.

In May 2013, Pojer took over as chairman of the executive board of Hapag-Lloyd Kreuzfahrten. Three years on, in April 2016, he became CLIA Deutschland chairman, succeeding Michael Ungerer.

Pojer has received numerous awards, including Seatrade European Personality of the Year and Hotelier of the Year 2020. 

TUI thanks Pojer 

Sebastian Ebel, member of TUI AG's executive board, thanked Pojer for leaving a legacy of 'world's best' cruise ships.

For his part, Pojer thanked colleagues 'who have supported me so enthusiastically on this track over the past seven years — for me, the best crew in the world. I wish Julian Pfitzner, who perfectly represents the philosophy of the Hapag-Lloyd Cruises brand, continued success in his new management role.'

Pfitzner joined Hapag-Lloyd Cruises in December 2010 from McKinsey & Co. His previous experience includes a leading position in a renowned North German venture of the food processing industry. 

Sea Cloud Spirit maiden voyage set for April 22

CRUISE_Sea_Cloud_fleet.jpg
The new Sea Cloud Spirit is depicted at center

The 188-meter/453-foot, three-mast full-rigged ship will also be named in Palma beforehand.

Sea Cloud Spirit, which holds a maximum of 136 passengers, is the modern interpretation of a legend that began in 1931 with Sea Cloud. Balcony cabins are a highlight of the new vessel. There's also a wellness and spa area, and a fitness center with sea view.

In addition to a fine-dining restaurant, Sea Cloud Spirit offers a casual bistro on the Lido Deck.

Maiden voyage

The maiden voyage is designed as a 10-day 'Tour of Spain.' From Palma, the ship will sail to mainland destinations including Barcelona, Tarragona and Valencia before the Balearic Islands back to Palma.

Sea Cloud Spirit is currently being completed at Metalships & Docks SAU in Vigo, Spain.

The 28 sails with a total area of 4,100 square meters/44,100 square feet have been been installed and the interior finishing is now being completed. After sea trials, the ship is expected to be handed over in first quarter 2021.

 

Cunard’s Queen Mary 2, Queen Elizabeth sailings postponed

CRUISE_Queen_Elizabeth_Alaska.jpg
Cunard continues to take 2022 bookings, which opened last month

Cunard president, Simon Palethorpe said he was ‘extremely sorry for the disappointment,’ adding ‘Our extension to the pause in operations is the result of the ongoing restrictions on cruising in the UK and around the world, and recognises the significant lead times to return to service, once those restrictions are lifted.’

Departures on Queen Victoria remain unaffected and are scheduled to resume May 17, 2021.

Affected Passengers have the choice of a refund or 125% Future Cruise Credit, providing an additional 25% on any monies paid to redeem against a future voyage when booked by the end of December 2021. 

Cruises are currently available to book through 2022/23

Cunard cancelled its world cruise earlier this year.